As a future person, every year, I look forward to and predict key trends that will be developed in the next few months. There are so many new strategies and successes happening right now, and I can’t wait to see how they help transform business and society by 2022
Technological innovations such as digitalization and automation have brought about significant transformation in the logistics and transportation industry. Digital disruption is at an all-time high with creative solutions on offer that help to maximize process efficiency, reduce costs, and improve customer satisfaction. Technology is helping to tackle the inherent challenges in freight forwarding. It is not limited to, transportation but is becoming enabled for comprehensive management of systems and processes. From storing to shipping, and everything in between, like warehouse planning, cargo insurance supply, and customs brokerage, the cutting-edge freight software is helping stakeholders on various fronts.
Freight management plays a crucial role in streamlining the supply chain’s success. The customer-centric market requires businesses to facilitate fast and timely delivery to meet customer demands. Thus, stakeholders should look beyond traditional stacks and incorporate new freight management innovations to seamlessly process activities and catapult them to new heights. To bridge the technological gap in your freight forwarding business, you can refer to the best freight software company. The outsourced agency will help you integrate the right solution that can adapt to the ever-changing market and enable you to stay ahead of the curve.
The growing trend of digitalization and increase in international trade provides lucrative opportunities for the transportation and logistics industry to capitalize on. If you want to adopt a forward-thinking vision and get a competitive edge, you must harness the power of data, analytics, and technological innovation. From IoT, cloud, GPS-enabled tracking, blockchain, automated trucks to electric vehicles, the possibilities run endlessly. Including the right technology will help improve accountability, transparency, and quality of freight workflow and movement.
Freight forwarding software can serve various use cases. Therefore, companies must source the right custom-built solution poised to reshape and optimize how the freight moves entirely.
The primary step requires you to analyze your business requirements. You need to identify the SMART goals you want to achieve over time. SMART is an acronym that stands for Specific, Measurable, Achievable, Realistic, and Timely. You must determine the outcome goal for your business and assign the performance goals, which you can further break down to process goals. Analyze how technological innovation will support these goals. Accordingly, determine what specific features and capabilities you require in your software that can help you to meet the defined goals proactively. You must keep a clear vision of everything, ranging from your mode of operation workflow to the nature of your services, to make the right choice.
Assess the learning curve of the potential software. Ensure that it is an intuitive, easy-to-use, and user-friendly interactive interface. It will enable you to quickly onboard the software without prolonging the learning period. The freight software should offer access to various functionalities through drag-and-drop features. Check its reporting capabilities, and ensure that the reports it generates are easy-to-consume. The software may have an operational and analytics dashboard that presents data in an organized format. The dashboard will help you get at-a-glance visibility into the various aspects of your freight management workflow to optimize the pipeline.
The freight software must facilitate mobility to ensure better collaboration and coordination between the team members. Remote access will help them process tasks from the convenience of their location. It will boost productivity beyond the four walls of the office. Ensure that the software will leverage remote access and check if there is a limit to how many members can access it. Remote management enables real-time coordination to view, manage, and control the CRM, quotes, documents, shipments, accounting, and management.
Your freight forwarding software will likely be an integrated solution instead of a ‘stand-alone’ one. It can help streamline a company’s operations by automating and integrating the entire process. Assess the software integration capabilities with the existing hardware, software, and network in your business infrastructure.
Your freight management software will require effective monitoring, maintenance, and optimization from time to time. It must be upgraded to remain efficient and secure. Identify if your vendor will provide you the required assistance across the software lifecycle. If any technical glitch occurs, it may affect your business continuity and productivity. Thus, ask your vendor if they will provide you with immediate support if the need arises.
You should be able to scale the software modules up or down as and when you require them. Select flexible software that is easily scalable so that you can easily support your business processes. Ask your vendor if you can embed additional modules into the freight management software whenever needed to support your growth strategy.
Consider how the cost of the freight management software is structured. Analyze how the other competitors have priced their software solutions to get a fair idea about the market cost. Check the offerings against the cost module. If the vendor provides a low-initial cost, you should not immediately opt for it. It may be of sub-par quality, or the price may rocket over time. Ensure that the pricing policy is transparent for the prospective software.
The right freight management software can be a significant stepping stone that can prove vital for your supply chain growth and success.