The Shift to Electric Taxis – Why and How SMRT Is Leading This Change

Singapore has announced ambitious targets for 2040 in terms of adopting cleaner and greener energy. The government is planning to phase out internal combustion engine vehicles and adopt electric vehicles (EVs) in the intervening years. The government will offer incentives to drivers and extend the Vehicular Emissions Scheme (VES) to light commercial vehicles. It is […]

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Customer Service with Staff Training

How SMRT is Improving Customer Service with Staff Training

Public transportation companies have much greater exposure to the general public, so maintaining a customer service department is more than just providing customer services. With the increasing expectations of consumers, transport operators in Singapore are emphasising the importance of maintaining a high standard of service. They are recognising customer service as a priority. Transport operators […]

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